Thank you for shopping online with PISTOL ROSE BOUTIQUE
For any concerns please feel free to contact us at firstname.lastname@example.org
10 DAY RETURN POLICY All merchandise must be returned unworn, unwashed, and with original tags attached. If you return items that have been tried on and they have make up on them, they will not be accepted as a return and the items will be sent back to you.
Contact if you need to return your item. Original shipping fees are non-refundable.
Once your package is received please allow 5 business days for return processing. When your return is processed you will be emailed a notification once your return is received.
We refund returns within 10 days of the return being processed. It will take 7-10 business days for your personal bank to refund the money to your account.
Refund to Credit Card: * Unworn/unaltered merchandise may be returned for a full refund within 10 days of the day you receive your package. * Refunds will be processed on the same card used for the original transaction.
Online Credit: * Merchandise may be returned for online credit within 10 days of the day you receive your package. * An online code will be emailed to the email address provided on the return form. If the order is returned past the 10 day limit or does not fit the return guidelines, the items will be sent back to you and a standard shipping charge will be applied to your card.
You may not return: * SALE/CLEARANCE items * All sales on SALE/CLEARANCE items are FINAL SALE. For sanitary reasons undergarments, swimsuits or jewelry are final sale. Shoes- if they show any size of wear, they will not be accepted back.
Exchanges: We recommend placing a new order for any items you want and sending back any return items to be processed for either a refund or online credit.
Trouble with your order? * Please inspect your order immediately upon receipt. If you believe you have received DEFECTIVE merchandise you must contact us within 3 days of receipt. NO EXCEPTIONS. * If you were sent incorrect items or are missing items from your order please contact our customer service department at email@example.com Questions? Please e-mail us at firstname.lastname@example.org